Privacy Policy

1. Introduction

At Detox, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our e-commerce app to browse, purchase, and manage fashion items like t-shirts, shirts, and more.

2. Information We Collect

We may collect the following types of data to enhance your shopping experience:

1. Personal Information: Name, phone number, email address, shipping/billing address, and payment details.
2. Order & Transaction Data: Items purchased, order history, and payment status.
3. Device & Usage Data: App usage patterns, device type, operating system, and interaction logs.
4. Communication Data: Customer support inquiries and in-app messages (if applicable).

3. How We Use Your Information

We use your personal information for the following purposes:

1. To process orders and manage product delivery.
2. To personalize your shopping experience and show relevant products or offers.
3. To send notifications about orders, shipping status, promotions, and account updates.
4. To improve app functionality and customer service.
5. To prevent fraud and ensure security.

4. Data Sharing & Security

1. We do not sell your personal information to third parties.
2. Your information may be shared with:
3. Payment gateways (e.g., Razorpay, Stripe) to process transactions.
4. Courier/delivery partners for order shipping.
5. Service providers assisting in app analytics or customer support.
6. We use encryption and other security best practices to safeguard your data.

5. Location Access (if applicable)

Our app does not track your location in the background. If location access is requested, it may only be used to auto-fill your delivery address for convenience. You can control location permissions in your device settings.

6. User Rights

As a user, you have the right to:

1. Access, update, or delete your personal data.
2. Opt-out of promotional notifications at any time.
3. Request details about how your data is stored and used.

7. Account Deletion Policy

You may delete your account by either:

1. In-App: Go to Profile > Tap the three-Dot Menu> Delete Account and follow the instructions.
2. By Email: Send an email to support@detoxstores.com with the subject "Account Deletion Request", including your registered email or phone number.

Processing Time: Account deletion requests will be completed within 7 business days.

Note: After deletion, all personal data including order history and saved addresses will be permanently removed. You will not be able to access the app unless you register again.

8. Contact Us

If you have questions or concerns about this Privacy Policy, feel free to contact us:

📧 support@detoxstores.com